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Program Cancellations (Return and Refund Policy)

Refund Policy:

Any requests for refunds must be put in writing and addressed to the Board of Directors. No refunds will be given to skaters leaving on their own accord. All refunds will be at the discretion of the Board. The Skate Canada fees and insurance are non-refundable. A $25.00 administration fee will be charged for any refund or credit. Refunds will only be considered and potentially given for major medical conditions or injuries affecting the skater and confirmed by a physician’s statement. The skater must miss a minimum of five (5) consecutive
registered skating days to qualify. A cash refund will only be considered for those moving off the Coast with sufficient documentation.

Pro-rating Policy:

Late registrations and refunds will be pro-rated after October 1st or four (4) weeks into the skating session only. Late registration fee of $25.00 applies after October 1st or four (4) weeks into the skating session. The Skate Canada and Safe Sport membership fee cannot be pro-rated.

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